We ask that you remember that the doctors, nurses, health care assistants, paramedics, pharmacists, reception and admin staff at the Medical Centre and all our associated staff are people with feelings too. During lockdown there was a movement to “clap for carers” on a Thursday evening. Whilst this was much appreciated by all of us working really hard during the peak of the COVID crisis, the sentiment does seem to have been forgotten by a small minority now. We have had incidents where staff have had to go home because they were so upset by the way a patient has spoken to them. We are doing our very best to provide services to all our patients whilst still following all the guidelines and recommendations set for us by those on high. The vast majority of patients are polite and very grateful to us but there seems to be an increasing frustration within the general community that things are not “back to normal” and, somehow, this seems to be our fault. We don’t always get everything right but we really are working as hard as we can to do our very best for you. Please be considerate and treat our staff with respect – they deserve no less.
We are now taking bookings for annual flu vaccinations. Please check the eligibility criteria below and, if you are eligible to have a vaccination, contact our Reception Team on 01934 732464 to book an appointment.
Those eligible are: anyone aged 65 and over; have a long term medical condition (eg Severe Asthma, Diabetes, COPD, Chronic Heart Disease including Hypertension, Chronic Kidney Disease, Chronic Liver Disease, Stroke); pregnant women; Carers – caring for family or friend (this includes professional carers who are registered with us) and anyone who is sharing a household with a patient who was advised to shield during the pandemic.
For patients who are 50 and over and not in the above criteria, we have been advised that we will have a Government update in November. As soon as we have any information we will update this page.
Patient information for those attending our flu clinic:
Please do not arrive early too early for your appointment and, if you are able to, park in the free car park in town as there may be limited parking on site on the day. Please do not park in the car park adjacent to the surgery as this is a private car park for the residents of the flats opposite.
You will be called into the surgery in groups of 4, so that social distancing can be adhered to.
Face covering must be worn.
Please do not bring in any excess items (eg coats/handbags). You will need to have the top of your arm accessible and attend alone as there is limited attendance as far as is reasonably practicable.
If you are feeling unwell with any symptoms of COVID 19 or if you are isolating due to contact with a potential/actual COVID case, you should not attend.
Please continue to follow the government guidelines and stay alert. For further information on the guidelines, please click on the links below.
All patients attending the surgery for a face-to-face appointment and anyone accompanying them, are asked to please wear a face covering. This minimises the risk of infection and protects patients and staff.
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff.
Use the NHS 111 online coronavirus service if you think you have symptoms or:
GP Surgeries are not providing sick notes for self isolation
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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